The Benefits of Outsourced IT Support

As much as we would like to sometimes believe, we aren’t superheroes. Much of the time it’s a wiser move to outsource your business IT support, as in-house IT teams and helpdesks require significant funding to start and maintain.

Small to mid-sized businesses can benefit greatly from outsourcing IT services and support, due to avoiding the need for staff to be trained to handle a wide variety of IT problems. This helps businesses focus on their niche instead of trying to fiddle with things outside their field of expertise.

With start-ups and SMEs attempting to contain costs, a more consistent budget allotted for an outsourced IT support team can become favourable over the volatility of expenses incurred from an in-house IT support team. In-house teams have huge expense covering training, equipment purchases, upgrades, maintenance, and specialists support costs from external parties when they simply cannot resolve an issue.

It’s difficult to predict and manage finances with in-house teams when expenses continually pop up out of nowhere, from a server that suddenly dies to technical employees leaving the company. This doesn’t even consider leave coverage – if you only have a single tech resource, what happens if they take 3 weeks off?

An outsourced IT support team will typically be capable of solving tech issues (especially complex ones) faster and offers a consistent and controlled monthly expense that grows in-line with company growth.

By outsourcing business IT support, you no longer need to allocate company resources to maintain an in-house team.

Whether due to a fire, flood, or cyber-attack, a business’ data is its most precious resource. Most businesses are ill-equipped for recovery from such disasters, any of which can cause a company to have to halt its operations indefinitely. While disaster can strike at any minute, all businesses will get back on their feet far more quickly with the help of outside professionals who are well-versed in the latest disaster recovery and backup technologies.

When you own a start-up or SME, you can’t afford to waste time handling IT related issues while your competitors are busy developing their products, winning customers, and coming up with innovative content marketing strategies to be better than you. By outsourcing IT, you can free up valuable company resources so you can focus on marketing, product development, and customer experience.

IT support will give you a chance to free up your company’s internal resources so you can focus on finding new opportunities and stay relevant to the industry you serve.

Where To Find Affordable & Efficient Business IT Support

Many years ago, small businesses simply couldn’t compete with larger businesses when it came to having the resources required to have an in-house IT department managing their IT network and infrastructure. Since then, things have changed. With managed service providers such as Intellect IT, they can provide SMBs (Small and Medium-sized Businesses) with affordable, efficient and professional business IT support that can offer many benefits that smaller business previously didn’t have access to. 

A major benefit is that it’s a cost-efficient way to integrate a tailored IT solution for your business. Rather than employ, train and manage your own in-house IT staff, outsourcing your business IT support to Intellect IT is a much more affordable and more effective option. This is because it saves your business the cost of paying for training and staff salaries while providing instant access to a professional team of experienced IT consultants. 

Intellect IT can increase the security capabilities of your IT infrastructure. By working closely with your business, their team will conduct a review of your IT environment and ensure the entire infrastructure and all processes are running efficiently and are up-to-date. Whether it’s an inefficient anti-virus program or an outdated firewall, any small holes can open up to much bigger problems in the near future. 

If your business handles payment transaction methods such as PayPal, credit cards or debit cards, then your IT network needs to be safe and secure. Hackers, malware and viruses are always improving and finding more ways to steal your crucial business data. Without business IT support services from Intellect IT, your company’s financial information, customer’s personal information and even your website are at risk. 

Don’t risk the damaging consequences of not having a secure IT network. Reach out to Intellect IT and see how their business IT support services in Melbourne can benefit your business today. Visit their website for all the information you need to get started.