Superior IT Security In Melbourne At Intellect IT

Are you a small to medium-sized business (SMB) and searching online for a professional provider of managed services and IT security in Melbourne? Then contact the experts at Intellect IT. They offer a wide range of IT services to effectively manage and monitor your business’s IT network and infrastructure. They will save you time, money and hassle of having to manage your entire IT environment by yourself.

By working closely with the IT specialists at Intellect IT, they will first conduct an assessment of your IT infrastructure. They will identify any areas that are at risk, need improving or need to be changed completely. With many years of industry experience providing professional IT security in Melbourne to businesses large and small, their IT experts recommend and implement effective IT solutions that are best suited to the way your business operates. Whether it is virus protection software, next-gen firewalls, cloud storage solutions or more, they can assist your business.

Outsourcing the management of your IT network to Intellect IT is an affordable way to drive costs down while at the same time increasing productivity. Their experienced IT specialists will identify which of your manual IT processes can be automated, whether it is performance reviews or various other administrative duties. This allows your employees to focus on their important daily tasks.

Since 2003, Intellect IT has been the first choice when businesses need professional and effective IT security in Melbourne. To make sure that your business’s IT infrastructure and network is designed and set up in the best way possible, call their friendly team today on 1300 799 165. To view their range of IT support services, visit intellectit.com.au for more information.

Searching For The Best Unified Communication Systems For Your Business?

 

Is your business embracing the BYOD (Bring Your Own Device) trend but requires efficient unified communication systems to ensure everything runs smoothly? Or maybe you’re searching for an IT managed service provider to ensure your business’s communication systems are designed to improve the way your business functions? With Digium’s (now known as Sangoma) Switchvox and Switchvox Mobile from Intellect IT, you can increase productivity without increasing your spending.

Switchvox is an advanced VoIP (Voice Over Internet Protocol) phone system that enables you to take complete control of how your business communicates, both internally and externally. Operating from a web browser without any need to install or download, the Switchvox Switchboard allows your staff to seamlessly perform their daily tasks.

As one of the leading unified communication systems, your staff can easily manage an influx of calls and ensure each call is transferred to the right department with features such as Call Queue Managing, Transferring and Monitoring. Its Parked Calls function allows staff to view which calls are currently on hold in the system, which operators put the call on hold and answer the call without any operator codes or requirements.

For staff that is always out on the road or moving between offices, Switchvox Mobile enables staff to answer and make business calls from their mobile phone or personal device under the business phone number. It works on Blackberry, Android, and iPhone, and allows staff to conduct meetings away from the office with features including multi-party conferencing, video chat, conduct extension-to-extension calls and more.

For powerful unified communication systems that will ensure your staff is always connected to the business through an efficient virtual office, get in touch with the experienced team at Intellect IT. Visit their website to view their entire range of IT services and products or contact them directly on 1300 799 165 today.

The Benefits of Outsourced IT Support

As much as we would like to sometimes believe, we aren’t superheroes. Much of the time it’s a wiser move to outsource your business IT support, as in-house IT teams and helpdesks require significant funding to start and maintain.

Small to mid-sized businesses can benefit greatly from outsourcing IT services and support, due to avoiding the need for staff to be trained to handle a wide variety of IT problems. This helps businesses focus on their niche instead of trying to fiddle with things outside their field of expertise.

With start-ups and SMEs attempting to contain costs, a more consistent budget allotted for an outsourced IT support team can become favourable over the volatility of expenses incurred from an in-house IT support team. In-house teams have huge expense covering training, equipment purchases, upgrades, maintenance, and specialists support costs from external parties when they simply cannot resolve an issue.

It’s difficult to predict and manage finances with in-house teams when expenses continually pop up out of nowhere, from a server that suddenly dies to technical employees leaving the company. This doesn’t even consider leave coverage – if you only have a single tech resource, what happens if they take 3 weeks off?

An outsourced IT support team will typically be capable of solving tech issues (especially complex ones) faster and offers a consistent and controlled monthly expense that grows in-line with company growth.

By outsourcing business IT support, you no longer need to allocate company resources to maintain an in-house team.

Whether due to a fire, flood, or cyber-attack, a business’ data is its most precious resource. Most businesses are ill-equipped for recovery from such disasters, any of which can cause a company to have to halt its operations indefinitely. While disaster can strike at any minute, all businesses will get back on their feet far more quickly with the help of outside professionals who are well-versed in the latest disaster recovery and backup technologies.

When you own a start-up or SME, you can’t afford to waste time handling IT related issues while your competitors are busy developing their products, winning customers, and coming up with innovative content marketing strategies to be better than you. By outsourcing IT, you can free up valuable company resources so you can focus on marketing, product development, and customer experience.

IT support will give you a chance to free up your company’s internal resources so you can focus on finding new opportunities and stay relevant to the industry you serve.

Where To Find Affordable & Efficient Business IT Support

Many years ago, small businesses simply couldn’t compete with larger businesses when it came to having the resources required to have an in-house IT department managing their IT network and infrastructure. Since then, things have changed. With managed service providers such as Intellect IT, they can provide SMBs (Small and Medium-sized Businesses) with affordable, efficient and professional business IT support that can offer many benefits that smaller business previously didn’t have access to. 

A major benefit is that it’s a cost-efficient way to integrate a tailored IT solution for your business. Rather than employ, train and manage your own in-house IT staff, outsourcing your business IT support to Intellect IT is a much more affordable and more effective option. This is because it saves your business the cost of paying for training and staff salaries while providing instant access to a professional team of experienced IT consultants. 

Intellect IT can increase the security capabilities of your IT infrastructure. By working closely with your business, their team will conduct a review of your IT environment and ensure the entire infrastructure and all processes are running efficiently and are up-to-date. Whether it’s an inefficient anti-virus program or an outdated firewall, any small holes can open up to much bigger problems in the near future. 

If your business handles payment transaction methods such as PayPal, credit cards or debit cards, then your IT network needs to be safe and secure. Hackers, malware and viruses are always improving and finding more ways to steal your crucial business data. Without business IT support services from Intellect IT, your company’s financial information, customer’s personal information and even your website are at risk. 

Don’t risk the damaging consequences of not having a secure IT network. Reach out to Intellect IT and see how their business IT support services in Melbourne can benefit your business today. Visit their website for all the information you need to get started.

IT and Computer Network Support Services

In today’s always-connected business environment your IT networks are the backbone of your company.

Your business IT networks must be capable of meeting current data demands whilst scalable enough to meet the demands of tomorrow.

Connecting infrastructure

There’s a need to design, implement, support and maintain network infrastructure to connect servers, desktop and mobile devices, point of sale systems and other IT and communications infrastructure.

Connecting locations
As a business continues to grow connecting multiple locations presents increasing challenges. Businesses must design computer networking solutions to meet needs and overcome the challenges of distance, whether it’s just between floors in a building or between offices on opposite sides of the country.

Connecting People

Staff are always moving between offices, and between office premises and client premises. Business networks need to reflect that, and allow secure connections.

Network Management

Intellect IT provides an end-to-end network management solution including:

• Automated remote monitoring 24/7
• Network performance, responsiveness and availability monitoring
• Routers and managed switches monitoring
• Mail server blacklist monitoring
• Domain name expiration monitoring
• SSL certificate expiration monitoring
• Website availability monitoring
• Website performance monitoring
• Website defacement monitoring

Technologies

Whatever your existing network infrastructure, Intellect IT can provide proactive monitoring, maintenance and management. We provide the networking expertise to connect your staff and business systems so that you can stay focused on your business:

• Virtual Private Networks
• Managed Private Networks
• Fibre optics, ADSL, SHDSL
• Voice over IP (VoIP)
• Secure IPSec, SSL, VPN   
• Cisco
• Meru Networks
• HP
• Other vendors